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In this Issue:
Job Bank
Check out our new JobBank!

Don't forget:
YOU also have access to MERX Public Tenders.
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CTDP Profile

Are you Certified?
If you have been awarded your CTDP or CTP and have not yet submitted a bio and photograph (JPG format), please send it to certification@cstd.ca
We will profile you in the CSTD e-newsletter and other media.
If you have any questions, email certification@cstd.ca
Learning Quote
"Take the attitude of a student, never be too big to ask questions, never know too much to learn something new."
~Og Mandino
Do you have a learning quote you would like to share? Email us at info@cstd.ca
Canadian Language Benchmarks
Calling for Volunteers from the software industry – please complete with this four part survey to help identify key communication tasks carried out by workers in different work streams and roles.
- Listening
- Speaking
- Reading
- Writing
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The CSTD eNewsletter:
May 5, 2010

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Presidential Perspectives
HR Reporter recently ran a Pulse Survey asking HR professionals to rate their top priorities. Respondents were asked to select up to three choices. The results are displayed on the accompanying chart. It looks like T&D professionals will be busy!
Recently I forgot my password for my Password Keeper in my Blackberry. How useless is that? So I found this article very helpful as I try to piece that part of my life back together again – a trick for remembering!
If you live in one of the provinces contemplating HST, we will be required to adjust our tax rates to accommodate these changes. This includes membership dues as of July 1st.
News from All Over
Peter Barrett, CTDP, is currently Head of Corporate Training at RasGas in Doha Qatar. If you happen to be in Qatar on May 26th or 27th, he invites all CSTD members to join the RasGas Training Café. The theme is ‘learning happens' and includes the following topic areas:
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Lynn Johnston, CAE
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- Coaching as a learning tool
- Business of LNG
- People...who are they and what do they want?
- Innovation and strategic planning
- 10 x 90 second presentations (topics tba)
- FISH: implementing in the workplace
We continue to see many articles around the multitasking debate – should learners in the classroom also have access to their laptops for ‘note-taking’ or should they be banned. This seems to be less of an issue in the workplace than it is in academia, but is our attention to our electronic devices a loss of civility or can we really accommodate 2 things at once?
Barbara Moses, PhD, had a wonderful article in the Globe and Mail this past week on rewarding employees. Developing skills, it seems, is a win-win for both employee and employer!
“Employers, if you want to get it right for everyone, here’s the best gift you can give: Equip people with skills. Opportunities to learn and be stretched are among the top motivators employees cite. It also ensures workers’ employability so that, if the worst happens and they lose their job, their qualifications are up to date and can be sold to someone else.”
Chief Economist, Don Drummond from TD Bank, has released a special report entitled The Changing Canadian Workplace, March 8, 2010 found here. This is a big picture look at what is to come from a very credible source.
Thanks to Shaun Belding who sent me this link to a YouTube video about a university professor using Twitter in the classroom. An interesting take on ‘if you can't beat ‘em, join ‘em.'
Facebook is determined to get your participation. An interesting New York Times article.
As always, if you have questions or comments about CSTD, e-mail me at ljohnston@cstd.ca.

Lynn Johnston, CAE
President, CSTD
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Feature Article: The Harmonization of Learning Approach Systems
By: Bradley DJH Loiselle, PMP, President of iPal Interactive Learning Inc.
& Co-Author Scott Hunter, CMA, PMP, President of the Project Management Center
Today there is an ongoing debate around instructor-led versus self-led learning and the benefits that each can bring and each can take away from the learning approach. Both approaches offer advantages and disadvantages in terms of costs, flexibility, productivity, learning experience, competency development, collaboration and support. The debate continues today about these differences and how the two approaches could work together in harmony. The key word here is “harmony” because the blended approach being used in the market today, for the most part, is not as seamless as most would believe.
The blended learning approach brings the two teaching methods together and makes them work in synchronization providing the students and the instructors the benefits of both approaches. The difficulties that people have in blending the two approaches, seems to stem around the uncertainties that one approach might take away from the other’s outcomes or advantages.
An example of this conflict is with courses that focus on practical knowledge or have an applied element that requires the student to interact with certain tools or products; an approach that allows the learner to gain ‘hands on’ experience. At first glance, most would agree that self-led learning is a difficult proposition within this teaching environment, but in fact it is possible. A blended learning approach, when done correctly, provides the student with the support and attention they require in their weaker areas, while providing the instructor with details about the strengths and weaknesses of the student. These benefits of ‘Personal Student Support’ and ‘Instructor Understanding’ are critical to being able to effectively enhance and advance the education of a student.
Many workshops or instructor-led courses end with the students being asked to complete a test, assignment or activity in order to measure how well they understood the lesson. The main problem with this process is that, in most cases, the students would still be able to recall what was discussed throughout the day, since they just took the course. Does this provide the instructor with confidence that the student truly understood the lesson? Truly knows how to apply the knowledge? Or will remember it, after they return to work or their other priorities? It is hard to gauge a student’s understanding and retention of knowledge without further testing, comprehension measurement, and reinforcement of lesson objectives.
Some would also say that the final exams and further Instructor-led testing at the end of the course would be able to address these concerns. But, is it effective to wait until the end of the program to determine success or failure? Would it not be more rewarding to have all students that complete the course, pass successfully and achieve the desired competency?
Read More...
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Certification Corner
Words of Wisdom from CTDP and CTP Holders
Over the next few months members holding the CTDP or CTP will be sharing words of wisdom and real-world experiences about their journey through certification. These certified members will address a series of questions around their journey to complete the program and the benefits to their careers once the designation was achieved.
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Meet Ajay M. Pangarkar, CTDP, CMA (in progress)
Chief Executive Officer, Lead Performance Strategist
Central Knowledge Inc.
What was your greatest challenge in going through the Certification process?
As a senior performance and workplace learning leader, I gained my certification through the Portfolio Assessment route. It required that I provide supporting evidence of my 20 years of training experience along with my educational background, all of the research conducted, journal and magazine publications, and authoring our 3 leading books that allowed me to obtain the privilege of holding the CTDP accreditation. |

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To those with a wealth of experience in the “training” field, I would encourage you to apply for the CTDP under this method. Whether one considers gaining it through the portfolio assessment route or examination process it is something that is worth the effort. Those that hold the CTDP or CTP are leading the way for a new standard for Canadian, and the world, workplace learning and performance.
What has obtaining the CTDP or CTP done for you as a training and development professional?
For me personally, I am blessed to be in a prominent and recognized position in the workplace learning space. That, however, does not discount the value of the CTDP. Having the CTDP provokes many questions. The first question asked by many is “what is CTDP?” This offers me the opportunity to explain the value and endorsement of being a recognized training professional; further reinforcing their decision to hire me or my company. For our company, it set a standard for us when hiring training professionals. One of our top questions during our hiring process, whether for employees or sub-contractors, is, “what professional certifications do you hold?” The response we expect to hear is, “CTDP or CTP”. At our company we are all proud to say that we deliver certified professionals. Now, how many other professional performance and learning companies can state this confidently?
What was the best resource you discovered or used to help you prepare for the knowledge exam?
As mentioned earlier, I did not pass through the examination process or do the knowledge exam. There are, however, many valued resources available to those preparing for the exam. Even post-exam, if you are a considered learning professional and hold a CTDP, it is expected that one maintains their professional knowledge in the field. CSTD provide an excellent list of resources to prepare for the exam, however, I would always recommend that a candidate seek out other valued and credible resources available to them. The certification is about learning.
What advice would you give to certification candidates?
Those that hire people from our company have an expectation to receiving advice and guidance from “learning professionals”. This why they are doing business with us. More importantly, “training” professionals, including our people, are expected to be continually learning themselves. If we in the workplace learning space are not doing this then who? We, as a sector group, are expected to challenge the status quo and learn new methodologies and techniques to deliver results to our organizations. So, be a professional learner, beyond the CSTD exam, and ensure your CTDP/CTP is recognized for what it represents…learning professionalism.
Are you certified?
If you’ve already achieved your CTP or CTDP, take a moment to read the new Certification Recognition Toolkit. You’ll find many suggestions on ways to make the most of your designation vis-à-vis your peers, colleagues, customers and contacts. Celebrate your excellence!
CSTD designations worth points!
In Ontario, HRPA provides an alternate route for experienced professionals to meet the coursework requirements towards the CHRP designation. The CTP (Certified Training Practitioner) designation is worth 10 points towards CHRP, and the CTDP (Certified Training & Development Professional) designation is worth 20 points. CSTD designations are gaining their rightful recognition!
Find out more information about the CSTD professional designations CTP or CTDP.
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CSTD Awards 2010
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Recognizing Excellence in Learning, Innovation and Performance!
Did you produce an innovative learning program or product in the past year that deserves recognition? Were you an integral part of a learning and development team whose efforts produced exceptional results? If you can answer yes, then the CSTD Awards program has a category for you!
CSTD is looking to honour innovative, Canadian-developed learning products and programs through its annual awards program.
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The CSTD Awards program seeks to validate submissions which meet "best practice" learning principles. These awards also provide comprehensive feedback outlining merit and areas for improvement. Open to all organizations with at least one CSTD member, CATE recognizes programs in several categories and awards the winners with prestige and credibility.
“Use of the CSTD awards logo on our promotional materials including our catalogue and website draws attention and accolades from our clients. Knowledge of the award win has also stimulated interest from potential clients to find out more about Canadian Management Centre’s offerings and our award-winning team!” - Canadian Management Centre
Awards Informational Webinar
Previously hosted by Calvin McKnight, CSTD Awards Judge, this online information session on the ins and outs of the CSTD Awards program. View the Informational Webinar today!
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Feature Job Listing
| Job Title |
Company |
Description |
| Communications & Training Manager, Supply Chain |
LCBO |
If you are a strategic thinker and demonstrated leader, you will be interested in this exciting opportunity. The LCBO seeks a Communications and Training Manager, Supply Chain to create key message platforms and related training components for all Supply Chain operational and business initiatives. You are a proven, customer service-oriented supervisor experienced in developing comprehensive training materials and programs, using graphics and desktop publishing software, and writing and editing for various delivery vehicles. |
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CSTD Professional Development
CSTD offers professional development and networking opportunities across the country on a variety of topics of interest to members. Network with fellow workplace learning and development practitioners while discovering the newest trends or latest advances in the field.
Upcoming Professional Development
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Date
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Chapters |
Event |
| May 12, 2010 |
Toronto Chapter |
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| May 13, 2010 |
Peel-Halton Chapter |
Reaching New Heights: Hot Topics for Instructional Designers in E-Learning |
| May 14, 2010 |
Nova Scotia Chapter |
Talking Circles: Considering the Quality of our Conversations |
| May 19, 2010 |
Edmonton Chapter |
Assessments in Performance Development and Talent Management |
| May 20, 2010 |
Quebec Chapter |
The Trainer’s Balanced Scorecard |
| May 27-28, 2010 |
National |
CSTD Calgary Symposium |
| May 31, 2010 |
National |
Stop the Busywork: Three ways to do more of the work that matters |
| June 1, 2010 |
Ottawa Chapter |
ADDIE is Dead! Long Live ADDIE? |
| June 2, 2010 |
National |
5 Things You Know about Designing Learning (That Are Wrong) |
| June 10, 2010 |
Durham Region Chapter |
The Nuts & Bolts of Outcome Measurement |
| Sept. 29, 2010 |
Calgary, AB |
Leading @ the Speed of Change Workshop Series with Jim Clemmer |
| Oct. 1, 2010 |
Vancouver, BC |
Leading @ the Speed of Change Workshop Series with Jim Clemmer |
For regular updates on upcoming CSTD events, please visit the event listings page.
Check back often! Events are added on a regular basis.
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Other Events of Interest
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CTP
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