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CIC Ontario e-News

November 4, 2010 | Volume No. 2, Issue 4

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We've moved! Mississauga office opens its doors at new location


IN THIS ISSUE

CIC Mississauga and Peel-Halton Settlement offices have moved to a new, joint location in Mississauga as of November 1st, 2010. With this relocation, citizenship and settlement programs in Greater Toronto Area West are now being offered at one office.

The new location has the largest citizenship ceremony room in Canada and a separate testing facility – a spacious layout that allows for concurrent citizenship ceremonies and testing. In addition, the new office has six citizenship judges.

Clients seeking assistance with immigration programs in Greater Toronto Area West can obtain services at one centralized location – the CIC Etobicoke office. This office handles immigration processing and refugee intake, and no longer delivers services for citizenship programs.

CIC Mississauga’s new office is co-located with Service Canada at 3085 Glen Erin Drive, Mississauga. It continues to be closed to walk-in traffic, and is open only to persons with appointments. CIC Etobicoke is located at 5343 Dundas Street West, Toronto. Both offices are accessible by public transit and private vehicles.


Call 211 for info in 150 languages

Ontario residents can now get answers on everything from how to sign up for language training to how to find a job – simply by dialing 211. The three-digit telephone number and the 211ontario.ca website provide free and confidential advice – connecting people to resources and government services in their communities.

Bill Morris, Executive Director of Ontario 211 Services Corporation, says, “One of the challenges newcomers face is a lack of information about community and social services. The fact that 211 is available 24/7 and serves people in more than 150 languages allows newcomers to easily find the settlement resources they need.”

First launched in Toronto in 2002, Ontario 211 services are now available in: Ottawa, Halton, Windsor-Essex, Hamilton, Peterborough, Thunder Bay and Sault Ste. Marie; the regions of Peel, Niagara and Durham and Algoma District; and the counties of Simcoe, Oxford, Frontenac, Addington and Lennox, Huron, Perth, Grey, Bruce, Kawartha Lakes, Muskoka, Northumberland, Haliburton and Rainy River.

Ontario 211 services will expand to Brant and York Region in December 2010.

Citizenship and Immigration Canada has contributed $3.4 million for this province-wide initiative. Other funders include: the Ontario Ministry of Community and Social Services, the United Way, the Ontario Trillium Foundation and local municipalities.

“The key to the successful integration of newcomers in the economic and social life of Ontario communities is through effective partnerships such as 211 Ontario,” says Darlyn Mentor, Director of Settlement Programs for CIC, Ontario Region.
The top five reasons for calling Ontario 211 in 2009 were for information on:

• Health
• Financial assistance
• Community services
• Housing
• Food and meals

For more information about Ontario 211, please visit: http://www.211ontario.ca/


Inter-Action seeks to bring communities together

Citizenship and Immigration Canada has launched Inter-Action, its newest multiculturalism grants and contributions program. With this new funding opportunity, not-for-profit and community-based organizations can receive support for events which promote cooperation between different cultural and religious communities.

Astrid Jacques, Senior Program Advisor, with Citizenship and Immigration Canada, says this program will help different cultural and faith groups celebrate their efforts in Canada.

“Inter-Action will help bring greater social cohesion and a better understanding of the kind of contributions that are being made by different cultural and religious communities,” says Astrid. “When people engage on a consistent basis through events and activities which promote learning and education of various communities’ histories, contributions and culture, it enhances understanding and dialogue between the many communities which have made Canada their home.”

Inter-Action funding is available for events that foster intercultural or interfaith understanding, civic memory and pride or respect for Canada’s core democratic values. Organizations can seek funding for events which celebrate historic contributions, such as Black History Month and Asian Heritage month or musical and sporting events which bring ethnic, religious or cultural communities together.

“Within the past few months, we have been receiving a positive response,” says Astrid. “Even though we are a small program, we expect the impact to be great."

Applications for Inter-Action funding under the events stream are open year-round. For more information, visit: http://www.cic.gc.ca/english/multiculturalism/funding/index.asp


HOW TO REACH US
CALL CENTRE
For information on citizenship and immigration programs and services, including the Permanent Resident Card program, our automated telephone service is available 24 hours a day, 7 days a week. To speak to an agent, call on Monday to Friday, 8 a.m. to 4 p.m., your local time, except for statutory holidays: 1-888-242-2100 (in Canada only).
WEBSITE
The CIC website provides comprehensive information on CIC programs and services. You can also change your address or check your immigration application status online.
ACCESSIBILITY
If you are deaf, deafened or hard of hearing, or you have a speech impediment and use a text telephone, you can access the TTY service from 8 a.m. to 4 p.m. your local time by calling 1-888-576-8502 (in Canada only).
CIC Ontario e-News is published regularly for Ontario region stakeholders and partners. It delivers news about initiatives, services, programs, events, publications and requests for proposals. We encourage stakeholders and partners to provide feedback and story ideas that meet the needs of our readership.

CONTACT US
If you have suggestions for upcoming issues, please contact the managing editor at:
CICOntario_e-News_cyberbulletin@cic.gc.ca

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